When I read the back-side of the book and the ToC, I was beginning to get my expectations crushed. It seemed to be a run-of-the-mill textbook, badly executed… But after taking my time to read it, I can say it is one of the better books on management consulting, out there, and an excellent teaching book on the same subject. It blends practical advice, theoretical underpinnings with a healthy dose of thought-provoking points that in the end makes it a very worthwhile books and belittles the bad ToC impression. Of course, it is written from a British perspective (in my opinion, it makes it fresh, as I am European) so if you're not dosed in the British culture, you may found some of the examples a bit trite. Overall, a good book which you won't regret reading.