ITSM Press

Updated at: Nov. 11, 2019, 11:07 p.m.

ITSM Shop is a leading, independent provider of IT service management (ITSM) and governance books, tools, standards and training. With organisations needing to deliver maximum return on investment (ROI) from their IT investments, there has never been a more crucial time to start utilising ITSM to deliver services that offer the required levels of utility (fitness for purpose) and warranty (fitness for use).


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