The Team Coaching Toolkit

55 Tools and Techniques for Building Brilliant Teams

Tony Llewellyn

Publisher: Practical Inspiration, 2017, 209 pages

ISBN: 978-1-910056-65-3

Keywords: Human Resources, Project Management

Last modified: May 1, 2019, 5:12 p.m.

Question. How do you build a brilliant team?

Answer. Find the right tools to set the dynamics right at the start and then keep the team talking.

If you have ever been part of a great team, you will probably remember it as a life affirming and career changing event. Sadly most of our experience in work groups are less inspirational. The research on team success is quite clear. If you invest time and energy getting the behaviours right when the group first comes together, then the trust and collaborative communication that are essential to success are likely to follow.

Theory is one thing, but how do you make this work in practice? This book sets out 55 tools and techniques proven to get your team talking, connecting and collaborating. Each tool is set out with a step-by-step guide to implementation, as well as an explanation on the theory that underpins each exercise.

Whilst some of the tools and techniques are published on this website, the book contains a full portfolio of processes and routines that will help you get the best out of the people you are working with.

The team coaching toolkit book uses a model of team coaching designed to tackle the problems created by today's complex work environment. Based on the latest research into team effectiveness, the book takes you through the full lifecycle of a team from inception, set up, delivery and ultimately disbanding.

  • Section One: The theory
    1. Introduction
    2. Using tools to shape team dynamics
    3. The emergence of the team coach.
  • Section Two: Team coaching techniques
    • Technique 1: Systemic thinking and the spheres of influence.
    • Technique 2: Facilitating a thinking environment
    • Technique 3: Slow down to speed up.
    • Technique 4: Curious enquiry.
    • Technique 5: Influential questions.
    • Technique 6: Listening for clues.
    • Technique 7: Adopt an 'Agile' mindset.
    • Technique 8: Using case stories
    • Technique 9: The importance of visual information
    • Technique 10: Developing your maturity in complexity
  • Section Three: Team Coaching Tools
    1. Tools for assessing the project environment
      1. 1. Complex or simply complicated
      2. 2. Assess the project environment
      3. 3. Articulating stakeholder paradoxes
      4. 4. The cup of team meeting
      5. 5. Acknowledging cultural diversity
      6. 6. Dangerous assumptions and leaps of faith
      7. 7. Surviving the storming stage
      8. 8. Force field analysis
      9. 9. Roles not Jobs
    2. Tools for setting a project up for success.
      1. The Big ''Why?'
      2. Introvert and extrovert thinking
      3. Learning from the past
      4. Establishing your rules of engagement
      5. Taking feedback
      6. Building the future story
      7. How to motivate or annoy me
      8. The collaboration canvas
      9. Create an awareness of behavioural gravity
      10. Establish a ‘no blame’ culture
      11. The Team integration manual
    3. Tools for improving communication
      1. Establish a Collaboration and Integration work stream.
      2. The language of collaboration
      3. Building a team psychometric profile
      4. Every speaks and everyone is heard
      5. Systemic problem solving model
      6. Who plays the fool?
      7. The 'So What?' monitor
      8. Agree you meeting strategy
      9. Identifying the elephant
      10. Perceptual positions form the extra chair.
      11. Building stakeholder support.
    4. Tools for building resilience
      1. Press reset.
      2. Taking the resilience temperature
      3. Constructive challenge
      4. Coping with difficult news
      5. Fault free conflict management and the Evil Genius.
      6. Hedges and Ditches
      7. The pre mortem
    5. Tools for learning, innovation and improvement
      1. The Mid point review.
      2. Knowledge stock take
      3. Capturing the Knowledge
      4. How are we performing?
      5. The Pre-mortem
      6. Running a Lessons Learned workshop
      7. Purposeful closure.
  • Section Four: What next?
    1. Reading list and other resources.

Reviews

The Team Coaching Toolkit

Reviewed by Roland Buresund

Mediocre **** (4 out of 10)

Last modified: May 21, 2020, 7:22 p.m.

Some tools, with limited information to make them useful, and without a framework to put them in.

The tools themselves are OK, but it is more a random collection of small meeting tools to be used at workshops. It lacks a coherent focus, but the tools can be used, if you're experienced (at which point you probably doesn't need this book).

Not a bad book, but not something you'll miss.

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