Beyond Performance 2.0

A Proven Approach to Leading Large-Scale Change

Scott Keller, Bill Schaninger

Publisher: Wiley, 2019, 277 pages

ISBN: 978-1-119-59665-3

Keywords: Change Management

Last modified: Feb. 16, 2020, 9:59 p.m.

Improved results don't happen by chance, they happen through change. Leaders who can reliably make change happen at scale are able to take their organizations to the top — and keep them there.

Unfortunately, most leaders and their organizations never achieve such heights. The evidence is clear and overwhelming that less than a third of large-scale change programs succeed.

You aren't most leaders, however. You hold in your hands the knowledge and toolkit that is proven to more than double your likelihood of success.

It's a methodology based on the most extensive research effort undertaken in the field, developed and road-tested over 15 years by McKinsey & Company, one of the largest and most prestigious management consulting firms in the world.

The best part? Leading change the Beyond Performance 2.0 way doesn't just focus on delivering the change you seek; it simultaneously builds your organization's muscle to continuously change — leaving it healthier, more agile, and always improving.

  • Introduction: Excellence Found
    The past decade of research has proven that the dismal odds of change program success can reliably be beaten.
  • Part I: The Big Idea
    1. Performance and Health
      The way to beat the odds is to put equal emphasis on performance and health by using the Five Frames methodology.
    2. The Science of Change
      The approach has been developed through the most exhaustive research ever undertaken in the field.
  • Part II: The Five Frames
    1. Aspire: Where Do We Want to Go?
      It starts by setting measurable and manageable strategic objectives and commensurate health goals with rigor and precision.
    2. Assess: How Ready Are We to Go There?
      Don't start planning until you've considered your organization's change readiness: what skillset requirements and mindset shifts are needed.
    3. Architect: What Do We Need to Do to Get There?
      Now it's time to create a bankable plan that will build the skills and deliver the outcomes-a plan that also uses four levers to influence mindset and behavior shifts.
    4. Act: How Do We Manage the Journey?
      No plan goes according to plan-the right ownership model will enable you to adjust as you go and generate the energy needed for change.
    5. Advance: How Do We Continue to Improve?
      You're not done until an ongoing learning infrastructure is put in place, and leaders are well positioned in the right go-forward roles.
  • Part III: Putting It All Together
    1. The Senior Leader's Role: Does Change Have to Start at the Top?
      Success will be immeasurably easier if the most senior leader embraces the role that only they can play.
    2. The Change Leader's Role: What It Takes to Be a Great Change Leader
      To this point we've covered what to "do" to achieve large-scale success; now it's time to discuss how to "be" as you lead the way.
    3. Making It Happen: Do You Have What It Takes?
      You've got knowledge, but do you have the courage? It's over to you to write the next chapter…